Login side bar not displaying captcha 2


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This topic is: Resolved
Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #38205
    Stelios Nikolaou
    Participant

    Hi,
    I use woodmart theme there is a sidebar login like a pop up and is not showing the captcha as a result no one can use it to login. can you assist please?
    This is a short video to see the problem. https://www.loom.com/share/988ef5496c0b4635a5919b689e73b287

    #38212
    Shamim Hasan
    Keymaster

    In your website you have added Google Tag Manager inside another script tag. That is causing a js error. Please remove script tag around Google Tag Manager. Then clear website and browser cache. Then try again.

    If still not work i need that theme for testing and try to solve the issue.

    #38214
    Stelios Nikolaou
    Participant

    Hi it didnt solve the problem.
    How can i send you the theme?

    #38217
    Shamim Hasan
    Keymaster

    You can upload in Dropbox/google drive and send me the download link. You can send link using https://www.shamimsplugins.com/contact-us/ if you want.

    #38223
    Stelios Nikolaou
    Participant
    This reply has been marked as private.
    #38239
    Shamim Hasan
    Keymaster

    I need access to download that file.

    #38241
    Stelios Nikolaou
    Participant
    This reply has been marked as private.
    #38243
    Shamim Hasan
    Keymaster

    I have setup your theme in my test website and it seems working fine. But it open login popup when mouse over. I could not find a settings to open from side after click like your website.

    If you can let me know this settings i can test that as well.

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    #38246
    Stelios Nikolaou
    Participant
    This reply has been marked as private.
    #38248
    Shamim Hasan
    Keymaster

    Still working fine in my test website.
    Can you deactivate all other plugins except woocommerce and this plugin and change theme to unmodified main woodmart theme then test?

    Do you have any staging website where i can test?

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    #38251
    Stelios Nikolaou
    Participant

    Hi i tried it nothing changes still doesn’t show. I don’t have a stating server but i can create one.

    #38253
    Stelios Nikolaou
    Participant
    This reply has been marked as private.
    #38256
    Shamim Hasan
    Keymaster

    Disabling plugins only for testing if there any conflict with other plugins. That is not the solution but debug the issue.

    I found a potential issue with that theme. That login popup is added way too late. You can add following code in your child theme’s functions.php

    add_action( 'wp_footer', 'anr_wp_footer', 9999 );
    
    #38258
    Stelios Nikolaou
    Participant

    YES that is the problem. So the sidebar loads after the plugin?

    #38282
    Shamim Hasan
    Keymaster

    Yes, That popup form it loaded after this plugin hook.
    I will investigate more. If i find more forms are like this then i will change this plugin hook to load late.

Viewing 15 posts - 1 through 15 (of 16 total)

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