Captcha Not Working on WooCommerce Invoice Payment Login Page

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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • April 16, 2021 at 2:28 am #42924
    jason.white
    Participant

    See this screenshot here:
    https://share.getcloudapp.com/E0uYYZmQ

    The flow to recreate this is to create an order. Then send the invoice of that order to the customer. The customer gets the email and clicks the link to pay the WooCommerce order invoice. If the store is set to require login, then they are presented to log in before they can complete the purchase for the invoice. However your captcha isn’t working on this login page here. If the customer tries to login, they get the error “Please solve captcha correctly”, and they can’t get past it.

    Could you try and see if you can recreate this issue on your end? Then let us know if you have a fix for this?

    April 19, 2021 at 11:21 pm #42959
    Shamim Hasan
    Keymaster

    Sorry, it seems you are using multi-step checkout. This plugin does not support that.
    If you want a refund please let me know.

    April 20, 2021 at 12:47 am #42961
    jason.white
    Participant

    No, we are not using multi-step checkout.

    We make it look like that with our Cart (step 1), Checkout (step 2), and Order complete (step 3), but those are just the regular WooCommerce pages.

    This is just the standard invoice link that customers click in an email, which then we require them to login to purchase and it’s here that your plugin fails. It’s a WooCommerce compatibility issue.

    Could you try and see if you can recreate this issue on your end? Then let us know if you have a fix for this?

    April 20, 2021 at 11:58 pm #42984
    Shamim Hasan
    Keymaster

    It seems that you will need to add [anr-captcha] above the login button. That way captcha response will be sent to the server for checking.

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Viewing 4 posts - 1 through 4 (of 4 total)

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