Clarification on the concept "Email Sending Interval"

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  • January 7, 2020 at 2:50 am #32959
    Hlaing Min
    Participant

    Hi Shamim,

    Could you please help me understand the concept “Email Sending Interval”? What is that for? It seems like when I changed it to “every min”, it does not work. But, when I changed to back to “5 min”, it works. How about once daily? or once weekly?

    Along with that, could you help me out with the concept “Emails send per interval” as well?.Or do you have the documentations that explain those concepts.

    Thank you very much in advance.

    January 7, 2020 at 6:25 pm #32978
    Shamim Hasan
    Keymaster

    This 2 settings are applicable only when you send an announcements or send a message with recipients are more than 5.

    For example: for the setting: “Email sending interval” 5 min; “Emails send per interval” 10
    when you send an announcement/message which have 100 recipients.

    That means it will send 10 emails every after 5 minutes until all 100 users get their email.

    It is only for Emails which send to their email address. Messages is not affected by this settings. User can send message as they like and email notification which send to their email address may delay.

    Some host reject emails if too many email is being sent within short time. That’s why this settings is so that admin can delay emails a little bit to overcome this issue.

    January 8, 2020 at 12:14 am #32991
    Hlaing Min
    Participant

    okay…I see….for further clarification:

    “For example: for the setting: “Email sending interval” 5 min; “Emails send per interval” 10”

    For that specific setting, with the assumption that they all choose the setting to have the messages forwarded to their emails. What if 100 different users send separate messages to different recipients at the same time (meaning that one sender sends a message to one recipient and total 100 messages), will all the messages be forwarded to the emails simultaneously? or it will take 45 mins for 100 messages to be forwarded?

    January 9, 2020 at 12:22 am #33011
    Shamim Hasan
    Keymaster

    By default, it will send instantly.
    But if you want, you can set so that all emails go through email queue. You will need to use a filter hook.

    January 9, 2020 at 11:44 am #33033
    Hlaing Min
    Participant

    “For example: for the setting: “Email sending interval” 5 min; “Emails send per interval” 10”

    okay…So you meant that specific setting is NOT applicable when different users send a single message at the same time.

    Thank you very much for your explanations.

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