Error 500 after page upgrade from 8.4.1 to 10.1.3

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    Posts
  • October 8, 2018 at 8:49 am #18084
    laowei
    Participant

    After upgrading from 8.4.1 to 10.1.3, the page displays error 500 and opens define(‘WP_DEBUG’, true); after that, the page becomes blank. No error tips, ask for help

    October 8, 2018 at 9:32 am #18090
    Shamim Hasan
    Keymaster

    Do you have any custom code for this plugin in your website?
    Please see your server error log if there is any error there.
    Let me know.

    October 8, 2018 at 11:39 am #18094
    laowei
    Participant
    This reply has been marked as private.
    October 8, 2018 at 11:51 am #18097
    Shamim Hasan
    Keymaster

    I see this code is incomplete. Did you copy full part or this is the only code you have?
    Please see your server error log if there is any error there.
    Let me know.

    October 8, 2018 at 7:04 pm #18123
    laowei
    Participant
    This reply has been marked as private.
    October 8, 2018 at 7:46 pm #18127
    laowei
    Participant

    I solved the above problem through this post https://www.shamimsplugins.com/support/topic/new-update-crashed-site/#post-18038, but my previous news and announcements are not visible in the new version. And there is no button to update the database? What should I do?

    October 8, 2018 at 7:48 pm #18130
    laowei
    Participant
    This reply has been marked as private.
    October 8, 2018 at 8:59 pm #18134
    Shamim Hasan
    Keymaster

    It should show in admin pages that “Front End PM PRO needs to database update.”. and there should be a button to “Proceed”. If still do not see this please give me access to your website so that i can try. Please use https://www.shamimsplugins.com/sensitive-information/
    How many messages and announcements did you have?

    October 8, 2018 at 10:23 pm #18136
    laowei
    Participant
    This reply has been marked as private.
    October 8, 2018 at 10:42 pm #18139
    Shamim Hasan
    Keymaster

    What you did to show messages in back-end?
    Please give me access to your website so that i can try. Please use https://www.shamimsplugins.com/sensitive-information/

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Viewing 10 posts - 1 through 10 (of 10 total)

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