Error message

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  • April 4, 2020 at 11:50 pm #36057
    Ram Manohar Sah
    Participant

    I tried to replicate the instruction in UAT environment. It gave me new issue. First I uninstalled plugin, then deleted the FEP tables and entries from wp_option. When I tried to reinstall, it would not create the fep_tables.

    Finally, in UAT, I restored the website from backup.

    April 5, 2020 at 12:18 pm #36075
    Shamim Hasan
    Keymaster

    Please check if your db user (which is set in wp-config.php) have the permission to create and alter db tables.
    Also if you use multisite options may exists in wp_sitemeta table. delete from there also.
    Then try to install again.

    April 5, 2020 at 12:27 pm #36077
    Shamim Hasan
    Keymaster

    Also let me know if you followed https://www.shamimsplugins.com/support/topic/error-message-2/#post-35801

    April 5, 2020 at 8:25 pm #36117
    Ram Manohar Sah
    Participant

    Shamin,
    How do we edit wp_sitemeta? any tool?

    The to-do list are all over the emails. So that I don’t get mistaken, can you make a check list? It would help other of your customer too.

    Regards

    April 5, 2020 at 9:49 pm #36121
    Shamim Hasan
    Keymaster

    If you follow all steps from https://www.shamimsplugins.com/support/topic/error-message-2/#post-35801 , it should do all that for you (assuming db user which is set in wp-config.php have the permission to create and alter db tables).

    I am writing that again here
    1. Check db user which is set in wp-config.php have the permission to create and alter db tables
    2. Please backup your website first.
    3. Then check Dashboard > Front End PM PRO > Settings > General > Remove data on uninstall and save changes.
    4. Then Go to Dashboard > Plugins page and uninstall and delete this plugin from there.
    5. Upload and Install again this plugin.

    Let me know after following above 5 steps.

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Viewing 5 posts - 16 through 20 (of 20 total)
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