Facing issues with the Emails


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  • #45884
    sergio.plotnicoff
    Participant

    Hi,

    I have overridden the email template of Front End PM PRO, and as you know, the default.php file is the common template that is used while creating a new message and a reply.

    While creating a new message, it provides us with an order-id and product-id but while replying, it doesn’t provide us these details, due to which my custom template is facing issues. I have tried to save the order ID in the meta table, but I am not able to do so as I am not able to get the message id in the new message email, and in reply, I am not able to get the order ID, and I can’t use sessions or cookies for this.

    Please let me know where I can get the message ID when a new message is created and saved in the database so that I can create a relationship between the message and its order. Or if there is already a relationship, please let me know regarding this.

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    #45912
    Shamim Hasan
    Keymaster

    You can use fep_action_message_after_send hook to save message id in database.
    You can find some examples in https://www.shamimsplugins.com/support/search/fep_action_message_after_send/

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