how do I prevent people from replying to FEP emails?


Home Forums Front End PM PRO how do I prevent people from replying to FEP emails?

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  • #45729
    SteveMTNO
    Participant

    Is there any way to make the reply-to address in the email notifications unable to reply?

    Here’s what I’m encountering:

    – I send a message to a user in FEP
    – the recipient gets the email notification, showing the text of the message
    – instead of clicking on the FEP link to the message in the email, the user just hits “reply” in their email and then replies via email instead of replying in FEP.

    One of the main reasons I use FEP on my site is that I don’t want people contacting me via email. The link in the email works (it takes the user to the message in FEP), but I don’t want them to be able to reply to my FEP message outside of FEP.

    Hope that makes sense…

    Is there any way to correct this behavior?

    Steve

    #45738
    Shamim Hasan
    Keymaster

    You can do any of the following.

    1. You can set any email address you want in Front End PM PRO > Settings > Email > From Email. So when user receive an email, they will receive from this email. You can set an auto reply in that email to notify users that they will need to send message in your website

    2. You can set Email Piping (https://www.shamimsplugins.com/docs/front-end-pm-pro/getting-started-2/email-piping/) Or POP3 (https://www.shamimsplugins.com/docs/front-end-pm-pro/getting-started-2/pop3-feature/) so that if user reply to any email, that will automatically send message in your website.

    3. Disable email notification.

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