How to deny upgrade: 'Front End PM PRO needs to database update'

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  • November 30, 2018 at 1:07 am #19361
    alex alex
    Participant

    Hi
    I did live long time with 8.4 and got today unexpected update to 10.4 which cleared all messages
    (i see it wants to update database but it doesn’t work, seems it can’t create new DB or somth)
    I did go back to 8.4 but how can i prevent it form updating? Just clearing license or any other way?

    November 30, 2018 at 1:13 am #19364
    alex alex
    Participant

    ah and more problems, after rolling back to 8.4 i have all messages only at admin UI (back end) In user UI(front-end) all messages are lost! How to get them back?

    November 30, 2018 at 1:19 am #19367
    alex alex
    Participant

    guess i need to create/rename some DB tables with “mysql? Please explain which ones

    November 30, 2018 at 3:06 am #19376
    Shamim Hasan
    Keymaster

    It is always recommend to use latest version.
    Which version you want to use? I will explain you accordingly.

    November 30, 2018 at 3:11 am #19384
    alex alex
    Participant

    the latest version refused/failed to make update of DB so were 0 messages everywhere

    November 30, 2018 at 3:13 am #19387
    alex alex
    Participant

    i did restore from backup to 8.4 including mysql DB
    the only one problem i have is 0 messages showing in admin front-end
    https://my.com/private-message-box/?fepaction=messagebox
    other users have it working ok

    November 30, 2018 at 3:14 am #19390
    alex alex
    Participant

    maybe too many messages (1650)

    November 30, 2018 at 3:17 am #19393
    alex alex
    Participant

    it shows red button (link) “No messages found.” while i have all messages visible in https://my.com/wp-admin/edit.php?post_type=fep_message

    November 30, 2018 at 4:23 am #19396
    Shamim Hasan
    Keymaster

    If you want to use latest version i can assist you, latest version is so much improved in performance.
    If you still want to use 8.4 follow following
    only admin have 0 message issue? try sending a test message to any user then see if that solve your issue. let me know.

    November 30, 2018 at 4:33 am #19398
    alex alex
    Participant

    test message doesn’t solve it still 0 messages in https://my.com/private-message-box/?fepaction=messagebox

    p.s. about latest version – plz write which action i need to do (i;m familiar with mysql and SQL commands)

    November 30, 2018 at 4:48 am #19401
    Shamim Hasan
    Keymaster

    As you are mysql and sql command familiar, that will help a lot.
    1. Backup your database first.
    2. Use a mysql backup copy where you never updated to latest version. If you update to 10.x version then role back, it may fail update. So ensure you never updater to 10.x version in that backup.
    3. Go to db and delete any table starting with fep_.
    4. Then update to latest version, latest version is 10.1.4
    5. Then click “Proceed” when shows database update notice. Then start update. Wait until it finish.

    Let me know.

    December 3, 2018 at 2:48 pm #19455
    alex alex
    Participant

    As i understand deleting fep_ tables will delete all current messages and participants?
    Is there Any way of importing messages after upgrade?

    Do you mean i need to delete? :
    wp_fep_attachments
    wp_fep_messagemeta
    wp_fep_messages
    wp_fep_meta
    wp_fep_participants

    December 3, 2018 at 3:01 pm #19458
    alex alex
    Participant

    If you mean not wp_fep_* but fep_* i don’t have such tables in 8.4

    December 3, 2018 at 3:51 pm #19463
    alex alex
    Participant

    By the way can you suggest where to add some debug php to understand why my Front-End message box (https://my.com/private-message-box/?fepaction=messagebox) shows 0 messages. [FEP 8.4]
    Some users (but not all) also report 0 messages.
    Maybe i could fix it (cause upgrading to 10.x with loosing all messages is not an option for me)

    December 3, 2018 at 8:23 pm #19477
    alex alex
    Participant

    testing your solution:
    – removed all wp_fep_* tables (yes they had no data inside)
    – installed 10.1.4
    – pressed Proceed DB update
    now getting a lot “0 messages updated” on update screen

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