In need of both Reply and ReplyAll buttons

Home › Forums › Front End PM PRO › In need of both Reply and ReplyAll buttons

This topic is: Resolved

Tagged: , ,

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 2, 2018 at 2:32 pm #17134
    Andrew Perryman
    Participant

    Hi Shamim,

    After utilising the pro fep plugin my users have come back to me with a request. They have asked for a way to singularly reply to a person within a group message stream.

    Example..
    unless I have the plugin misconfigured if a message is sent (added as single recipients or if a a group is selected) to say 8 members, currently every “reply” to a specific persons question in that original message is sent to all and not just to the person asking the question. unfortunately this then generate lots of prompting emails to be sent to the other recipients of that group which I know they can de-check in their settings but then if they do that I am assuming they will not be prompted for any further new messages? This has also become a complaint to from them to me.

    is it possible as a feature request to have two buttons on the reply section “Reply” so an individual within that original message stream / group can be targeted and a “ReplyAll” so everybody receives a reply just like normal email?

    look forward to your update on this.

    Andrew

    September 2, 2018 at 6:16 pm #17146
    Shamim Hasan
    Keymaster

    Please go to Front End PM PRO > Settings > Recipient > Message type and select “Separate Message”.
    Now when user will send message to multiple recipient (select one by one) then everyone will receive a separate message and users can send reply separately.

    September 2, 2018 at 8:51 pm #17149
    Andrew Perryman
    Participant

    Hi Shamim,

    Great stuff, thanks for your reply, I can see what you mean, I will change that setting..

    Just as a heads up I got this email response to this topic in my mailbox it conflicts with you forum message – mmm seed of thought maybe your auto correct kicked in or your translate as it says chose Same Message not Separate Message as in the forum..

    Check out the copied text below… very strange.

    Thanks anyway Shamim

    shamim wrote:

    Please go to Front End PM PRO > Settings > Recipient > Message type and select “Same Message”.
    Now when user will send message to multiple recipient (select one by one) the everyone will receive a separate message and users can send reply separately.

    Post Link: https://www.shamimsplugins.com/support/topic/in-need-of-both-reply-and-replyall-buttons/#post-17146

    ———–

    You are receiving this email because you subscribed to a forum topic.

    Login and visit the topic to unsubscribe from these emails.

    September 2, 2018 at 10:53 pm #17160
    Shamim Hasan
    Keymaster

    Hi Andrew
    I wrote “Same Message” by mistake and it already sent email to subscribers. Then i corrected that in this forum.

    Forum one is correct.

    September 2, 2018 at 10:55 pm #17162
    Andrew Perryman
    Participant

    Cool Shamim,

    No worries Just trying to help if you had mixed messages..????

    September 2, 2018 at 11:29 pm #17168
    Shamim Hasan
    Keymaster

    Thank you.
    I really appreciate.

    September 6, 2018 at 8:55 pm #17318
    Kyle Putnam
    Participant

    Can you make it so that the system option “Front End PM PRO > Settings > Recipient > Message type” is default only, and that each NEW message can be selected as either type?

    For example, we have the default to be “Same Message” so that by default when anyone in the group replies, everyone sees it. However, there are times when for ONE message, we would like send email to whole group, but would like replies from any group member to come back only to the sender.

    Is this possible that you could add this feature?

    September 7, 2018 at 12:11 am #17333
    Shamim Hasan
    Keymaster

    It require many code change.
    If you need this feature badly you can contact through https://www.shamimsplugins.com/hire/

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

You need to purchase ‘Front End PM PRO’ to create topic in this support forum.

If you already purchased ‘Front End PM PRO’ please LOGIN.