Message box does not open for some users

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• This topic has 1 reply, 2 voices, and was last updated 3 years, 5 months ago by Shamim Hasan.

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• July 17, 2021 at 4:28 pm #43399
  Hlaing Min

  Participant

  Hi,

  Message box does NOT open for some users [0:00-0:15] while it opens for some users [0:18-0:22]
  https://drive.google.com/file/d/10dC3T2Exjqx0hzMkCxBX4gUGlI9eFimZ/view

  NOTE: I removed the option “Allow others to send me messages?” at Settings (Front End PM Pro). That means users cannot block messages.

  Could you please help to resolve the issue? Thank you in advance for your time and help.

  July 19, 2021 at 9:36 am #43405
  Shamim Hasan

  Keymaster

  Which shortcode you are using?
  It seems user user_nicename is not passing properly. Can you please check your code if you passing user_nicename?

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