Message box slow for certain users

Home › Forums › Front End PM PRO › Message box slow for certain users

This topic is: Resolved
Viewing 8 posts - 16 through 23 (of 23 total)
1 2
  • Author
    Posts
  • July 4, 2018 at 8:57 pm #15556
    David
    Participant

    WOW! The difference is incredible. Is this because of the large number of messages?

    Thanks so much for your help, this will make a massive difference to things!

    July 5, 2018 at 12:11 am #15560
    Shamim Hasan
    Keymaster

    This was due to order by a non index field.

    July 10, 2018 at 10:44 pm #15643
    David
    Participant

    Ok, the problem now is that when someone replies to an old message it does not appear at the top of the message box. It remains in the same position which could be many pages back. So it is necessary to follow the link in the email to find the message as it can be difficult to find it depending on the number of messages. Is this a result of the change. Is there anything that can be done about it or is this a sacrifice that is necessary to improve page load speed?

    July 11, 2018 at 2:19 am #15648
    Shamim Hasan
    Keymaster

    When a message is replied it become unread. There is a filter to show unread messages. You can use that filter.

    This is a sacrifice that is necessary to improve page load speed.

    August 29, 2018 at 2:08 pm #16997
    David
    Participant

    Do you think that the new version will solve the original problem described in this topic?

    August 29, 2018 at 5:54 pm #17015
    Shamim Hasan
    Keymaster

    Yes.
    please test and let me know.

    August 31, 2018 at 2:51 am #17058
    David
    Participant

    Yes, it is super fast now without using the previous fix.

    Great work on the plugin, was nervous watching 23000 messages get updated but it all worked!

    August 31, 2018 at 9:47 pm #17070
    Shamim Hasan
    Keymaster

    This update was focused on performance. Most of the internal code and logic is changed. It is tested with 100,000+ messages without performance hits.

  • Author
    Posts
Viewing 8 posts - 16 through 23 (of 23 total)
1 2

You need to purchase ‘Front End PM PRO’ to create topic in this support forum.

If you already purchased ‘Front End PM PRO’ please LOGIN.