POP3 email reply formatting

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  • December 22, 2021 at 12:10 am #44039
    Alexandra
    Participant

    Hi Support,

    I am using this plugin and implemented POP3 replies from email using gmail, but the issue I am having is its not keeping any type of formatting when someone replies. It converts long paragraphs into <br> tags and also no link formatting etc its keeping.

    Please help me.

    Regards

    December 23, 2021 at 12:05 am #44044
    Shamim Hasan
    Keymaster

    1. Do your users send message in plain text?
    2. you can uncheck “Clean reply quote” in Front End PM PRO > Settings > Emails and see if working

    To make urs clickable you can add following code in your theme’s (child theme’s if you are using) functions.php

    add_action( 'init', function(){
	add_filter( 'fep_get_the_content', 'make_clickable' );
});
    January 17, 2022 at 11:46 pm #44116
    Alexandra
    Participant

    Hi,

    Thank you so much for your reply. The option 1 didn’t made any difference, and we don’t need the whole quoted message also so that doesn’t work for us.

    Option 2 did showed link but its not showing like an HTML formatted “a” tag its showing link as a separate entity. Also, please see attached screenshot, its adding useless line breaks where not needed, means its automatically breaking the lines which are long.

    Thanks.

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