re-captcha not working on registration form

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 23, 2021 at 10:54 pm #42301
    baldelli.lucia
    Participant

    hello,
    I just bought the pro version of re-captcha, and activated it in the registration form, but no captcha is displayed.
    When I enable it on login, I can see it.
    I am having many fake registrations.
    Key and secret are set up correctly (indeed it works on login page).
    can you please help?

    January 25, 2021 at 10:03 am #42324
    Shamim Hasan
    Keymaster

    Can you please send me your registration page link?

    January 25, 2021 at 7:58 pm #42332
    baldelli.lucia
    Participant

    Hello shamim, thanks for replying.
    Here you go: https://www.luciabaldelli.com/registration/?action=register

    January 26, 2021 at 6:05 pm #42356
    baldelli.lucia
    Participant

    can somebody help, please?

    January 27, 2021 at 5:00 pm #42369
    baldelli.lucia
    Participant

    ok, then, how can I ask a refund for that?

    January 30, 2021 at 3:18 pm #42412
    Shamim Hasan
    Keymaster

    I am sorry for very late reply.
    Which plugin you use for registration?

    Again i am sorry, If you still want refund just let me know here.

    January 31, 2021 at 9:53 pm #42424
    baldelli.lucia
    Participant

    Hello again,
    I have the Thimpress theme, and afaik no specific plugin for registration.
    However, I think Thimpress does something at registration level, but unfortunately I don’t know much.
    If you need me to check for any specific plugin, I will.

    January 31, 2021 at 10:02 pm #42426
    baldelli.lucia
    Participant

    I also use a bunch of Learnpress and WooCommerce plugins but none of them looks to be related specifically to the registration.
    For the login I use miniOrange SocialLogin, and for user verification I use “Ultimate Member” and “Ultimate Member – Verified Users”.
    I hope that it hepls.

    January 31, 2021 at 10:08 pm #42428
    Shamim Hasan
    Keymaster

    It seems your registration page is not a tested one for this plugin.
    Sorry for the trouble. I am refunding you.

    January 31, 2021 at 10:23 pm #42429
    baldelli.lucia
    Participant

    Ok, thanks… need to find something else…

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Viewing 10 posts - 1 through 10 (of 10 total)

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