Hi Shamim,
I have a real problem with the group mail and the user deletion of a message within that group…
When someone in a group carries out housekeeping deleting mails in particular the group messages via the website in the message centre itself, it sets the group message as un reply-able (you do not have permissions etc..).
I know this is by design however all our membership love the piping mail aspect and the ability to reply without logging in via a simple reply to the mail prompt the get in their own mailboxes.
This has caused a real headache as when someone deletes a message with good intentions to keep things clean it kills any other conversation in that group immediately. We have a few people in all groups and it cause a real coms hell.. 🙂
Can you provide a php snippet to place in my function file to disable this feature so if someone in that group deletes a message directly it does not stop the others from replying in the groups they are assigned to?
You can imagine the complaints I am getting when people are replying via the piping mail facility and the messages are going nowhere.
It has taken me ages to gain the membership confidence to use this system and it will turn them off if this is allowed to continue.
So maybe there should be a checkbox to allow people the choice to disable this feature or use it if they wish in the backend? Just seeds of thought.
In the meantime I eagerly await a php solution to my problem to help overcome this issue.
Kind regards
Andrew