v2 Invisible Not Working on WooCommerce Checkout

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • May 28, 2021 at 11:30 am #43132
    natasha.thorondor
    Participant

    Purchased the PRO version of this plugin yesterday so a client could have reCAPTCHA protect their checkout from bots.

    Unfortunately, v2 Invisible is not allowing customers to check out and is simply returning the error asking to solve the captcha correctly, without actually showing the captcha to solve.

    This issue only applies to the WooCommerce checkout, as logins, registrations and contact forms (via CF7) all seem to work.

    The site is running WordPress v5.7.2, WooCommerce v5.2.2 and ANR PRO v6.1.5. Theme is custom.

    The site has been switched over to v3 for the time being, as that seems to work for now, but my client would prefer to use v2 Invisible.

    Any help getting this sorted out would be much appreciated!

    May 29, 2021 at 2:16 am #43137
    Shamim Hasan
    Keymaster

    Can you please share your website url?

    May 29, 2021 at 10:29 am #43139
    natasha.thorondor
    Participant
    This reply has been marked as private.
    May 29, 2021 at 10:37 am #43141
    natasha.thorondor
    Participant
    This reply has been marked as private.
    May 30, 2021 at 8:49 am #43144
    Shamim Hasan
    Keymaster

    I can check when it is active. Do you have any staging site for this website? Or can you make a test site with this same settings for testing?

    May 31, 2021 at 5:36 pm #43151
    natasha.thorondor
    Participant
    This reply has been marked as private.
    June 3, 2021 at 10:03 am #43163
    Shamim Hasan
    Keymaster

    Thank you.
    It seems your forms get submitted before we get a response from google with keys.
    I need some time to fix this issue.
    If you are in a hurry and want a refund let me know.

    June 3, 2021 at 2:18 pm #43165
    natasha.thorondor
    Participant

    I understand some time may be needed for you to correct the issue — that’s absolutely fine, and I’m happy to wait.

    As it stands, my client is able to take orders still, with v3 enabled, so there’s no issue of being unable to take orders.

    I look forward to hearing from you again soon 😊

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Viewing 8 posts - 1 through 8 (of 8 total)

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