Shamim Hasan
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March 17, 2017 at 10:56 pm in reply to: Problems with Usernames coming up after typing and sending messages using direct #3574Shamim HasanKeymaster
Sorry for late reply.
Did you change anything after i made change to your website?Shamim HasanKeymasterDid you set “Send email to all users when a new announcement is published?”
You will find this settings in Dashboard > Front End PM > Settings > AnnouncementShamim HasanKeymasterDid you set time “Announcement sending Interval in minutes.” and “Announcement emails send per interval.”? How much the value? Did you wait that much time? Do your website have visitor? Do your website cron works perfectly?
Shamim HasanKeymasterIs it ok now? I see you marked this topic as resolved.
Let me know.Shamim HasanKeymasterPlease check now.
Shamim HasanKeymasterIt seems your theme uses z-index too high.
Are you comfortable to edit php code? If yes then addzindex: 9999,
in front-end-pm-pro > pro > includes > class-fep-pro-to.php line 271 after width: ‘250px’,
If you are not comfortable to edit, give me ftp access so that i can add for you.Shamim HasanKeymasterThank you.
It seems there is a conflict with your theme.
If you can give me your theme i can further test and try to find a way to fix it.Shamim HasanKeymasterNo other plugin will be changed.
Please full backup your website then let me know.
Shamim HasanKeymasterThank you for contacting.
Is your website admin-ajax.php blocked?
If you are not sure, please give me access to your website so that i can check.Shamim HasanKeymasteri am glad i could help you.
I am visiting China now and it is 3:15 am. still i am awake to assist you.
i always try to assist everybody (free or pro), you can see i also write code for my free users also (though my PRO support also does not include write custom code).
If you uncomfortable to edit code you can tell any developer, most of the time developers will assist you. This situation might not arise if you could tell me to assist you to add code in your website.Have a pleasant day.
Best regards
ShamimShamim HasanKeymasterIs your sydney theme active?
I have added code in this theme.
Please check your website including {{sender_username}} tag and let me know.Shamim HasanKeymasterdidn’t you tell them that you had added this code before this things happen?
All they had to to is remove this code from where you added and add again in appropriate location, nothing else.Please access your website and remove that code from where you added. Then activate all your plugins and your theme.
Then let me know. I will add that code again in appropriate location for you.Shamim HasanKeymasterIt was clearly written that “Add following code in your theme’s functions.php (child theme’s if any)”
You can create a temporary ftp account for me to access and give that to me. tick “Set as private reply” when reply so that only i and you can see that.Shamim HasanKeymasterThis code is tested before giving you.
So either you php version is less then 5.3 or you had added this code in wrong place.
i can assist you if you give me your cpanel or file manager access.Shamim HasanKeymasterwhat is your php version number?
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