Shamim Hasan
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I logged in to your website (with your provided details) and send a test message also. All seems working.
Can you please provide screenshot where you clicked and not opening?If it was working before then don’t worry about it. It will get automatically fixed.
As request is cached for 1 day, next query may get successful and this error will go away. May be that split second (when query was made) api server was down.Please wait 1 day and let me know if you still see this error after 24 hours.
Current ip address as i see is
52.40.43.31but I am not sure if it is static.
What you see in cPanel for ip is for different purpose. From those ips user will not be able to access your website. But we need to access api.freemius.com from your website.Did you show full message to SiteGround support? You can also tell them to check if cURL also working correctly or not. You can follow this troubleshoot https://fooplugins.com/documentation/foogallery/troubleshooting-foogallery/freemius-api-connectivity/
Hi, Sorry for the inconvenience.
Please contact SiteGround and tell them to whitelistapi.freemius.comandwp.freemius.com. You can also show them full message.Thank you. This is what i wanted.
We have moved our plugin distribution and licensing system to a new server and system. Version 11.2.2 is the last version from our old system. So you may not receive anymore update if you do not update to this version.I have checked this version. Though it is not showing changelog, plugin update is working good. I suggest you make a full backup of your website and then update this plugin. If anything wrong you can restore from your backup.
Which version currently you are using?
can you please give me a screenshot of the admin sidebar menu under Dashboard > Front End PM PRO open?This is not something coming from this plugin. This is a browser feature. This outputs come directly from your browser. You can change your browser and will find different text/button for that.
Do you have free version of this plugin in your website? If yes please remove that.
In which language folder you have added your translated files? inwp-content/languages/plugins? If not please add there.
If still not working please send me your translated files so that i can test if that is ok.Can you please create a new topic?
Also let me know know following in your topic
1. What is your language code
2. Does other plugins translation works?
3. What is your translated file name? In which folder you have added that file?
4. What are you using to create translation? Eg. Poedit/Loco translate plugin etc
5. Did you followed https://www.shamimsplugins.com/docs/front-end-pm-pro/getting-started-2/translate/ ?Yes, you can remove free version.
You can set your Members page as Front End PM Page in Dashboard > Front End PM PRO > Settings > General
Thank you for renewing.
Please follow https://www.shamimsplugins.com/docs/advanced-nocaptcha-recaptcha/troubleshoot-2/license-keys-not-activating-2/Did you set Front End PM page in Dashboard > Front End PM PRO > Settings > General?
What membership plugin you are using?
Also in your shortcode “to” is wrong. Please see supported value for “to” in https://www.shamimsplugins.com/docs/front-end-pm/shortcode/fep_shortcode_message_to/Can you do a conflict check (deactivate all plugins and change theme to one of default theme, then activate one by one and test)?
Can you change some code in the plugin if i instruct you? Also create a test account and send to me using https://www.shamimsplugins.com/sensitive-information/ so that i can test.