Shamim Hasan
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December 30, 2019 at 11:50 pm in reply to: several issues after upgrading my version of FEP Pro #32682Shamim HasanKeymaster
When did you last updated that theme (parent theme)?
Can you copy parent theme’s header.php file and make your changes in that file and replace your child theme’s header.php with this one? If you can that will be better otherwise i can write some code to bypass that error from that theme.Let me know.
December 30, 2019 at 11:45 pm in reply to: Sending messages and announcements to users' custom email field as cc #32680Shamim HasanKeymasterYes possible, but it needs custom code to achieve this. You can use
fep_filter_before_email_send
andfep_filter_before_announcement_email_send
filter hook to add cc in headers.December 30, 2019 at 11:01 am in reply to: Issue with users not receiving email when new message is received. #32654Shamim HasanKeymasterCan you give me access to your website so that i can test?
Please create an admin account and send credentials using https://www.shamimsplugins.com/sensitive-information/ (i will create a test account later with my email so that i can check if i receive email or not)December 30, 2019 at 10:59 am in reply to: several issues after upgrading my version of FEP Pro #32652Shamim HasanKeymasterIt seems your issue is coming from your theme header. Please copy latest header.php file from parent theme then edit what is necessary and replace in child theme.
You can see https://wordpress.org/support/topic/plugin-not-working-with-spacious-theme/Let me know.
December 29, 2019 at 10:13 pm in reply to: Issue with users not receiving email when new message is received. #32643Shamim HasanKeymasterHow many recipients a message have?
Is all field are filled in Front End PM PRO > Settings > Emails?
Did you check all points in https://www.shamimsplugins.com/docs/front-end-pm-pro/troubleshoot/email-notification-not-receiving/ ?December 29, 2019 at 10:11 pm in reply to: How to add license to 3 environments (live, staging, clone) simultaneously? #32641Shamim HasanKeymasterWe use EDD Software licensing to manage licenses for us and it is their setup. Most of the plugins pro developers use their solution. It is most common setup.
You can read setup from their website in https://docs.easydigitaldownloads.com/article/1201-software-licensing-activating-in-local-environmentsDecember 29, 2019 at 2:46 pm in reply to: several issues after upgrading my version of FEP Pro #32624Shamim HasanKeymasterIt is showing i do not have access to message system.
Please create 2 accounts, 1 is admin and another is normal user and send credentials to me.December 28, 2019 at 11:27 am in reply to: several issues after upgrading my version of FEP Pro #32599Shamim HasanKeymasterDo you use any custom code for this plugin in your website?
From which version you updated?
Can you give me access to your website to debug? If yes please use https://www.shamimsplugins.com/sensitive-information/Shamim HasanKeymasterThis can happen if your website rest api is not working or you have conflict with any other plugins or theme.
Can you deactivate all other plugins and change theme to one of default theme then try?
Or you can give me access to your website if you want me to debug for you.December 27, 2019 at 1:22 am in reply to: How to add license to 3 environments (live, staging, clone) simultaneously? #32542Shamim HasanKeymaster* means your website domain (eg. mydomain.com)
If you want to activate your license in staging/dev website your staging/dev website must match any of the above pattern. (eg. staging.mydomain.com)December 25, 2019 at 10:54 am in reply to: Email Sending stays pending unless you change Interval settings #32492Shamim HasanKeymasterCan you please again check this?
Please send a new message and wait that much time (set as sending interval). Then refresh your website couple of times. Then see if it started sending emails.
No need to change sending interval again.Let me know.
December 25, 2019 at 10:51 am in reply to: How to add license to 3 environments (live, staging, clone) simultaneously? #32490Shamim HasanKeymasterShamim HasanKeymasterKeys are coming from settings page of this plugin. It is in Dashboard > Settings > Advanced noCaptcha & Invisible Captcha > Google Keys
Also check is there any other plugin which support captcha and keys are coming from there.
Shamim HasanKeymasterPlease follow https://www.shamimsplugins.com/docs/front-end-pm-pro/troubleshoot/license-keys-not-activating/
Let me know.
Shamim HasanKeymasterYou can add like
<a href="{{announcement_url}}">YOUR TEXT HERE</a>
.
Change YOUR TEXT HERE to whatever you like. -
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